Scheduled Infrastructure Maintenance

Scheduled Maintenance Report for Lightspeed Restaurant POS (O)

Completed

The scheduled maintenance has been completed.

Posted Oct 11, 2022 - 00:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 10, 2022 - 23:00 AEDT

Scheduled

Our engineers will be performing infrastructure maintenance.

Upon commencement, your POS may show as offline. Back Office, Purchase, Produce, and Insights will be unavailable for up to 1 hour during the maintenance window.

Customers will still be able to trade during this time with data being stored locally until your POS comes back online.

Our guide for trading while offline can be reviewed here:
https://support.kounta.com/hc/en-us/articles/208864028-Working-around-an-Internet-or-Service-Outage

For any questions or assistance during this time, you can reach our support team via support@kounta.com or via the ‘?’ shown on POS and the Login Screen.

Posted Sep 30, 2022 - 10:00 AEST

This scheduled maintenance affected: POS, Back Office, Insights, Purchase, Produce, API, and Ordering Integrations.