All Systems Operational
POS ? Operational
Back Office ? Operational
Standard Reporting Operational
Kounta Insights ? Operational
API Operational
Ordering Integrations ? Operational
Payment Integrations ? Operational
Accounting Integrations ? Operational
Support (Phone/Email/Live Chat) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019

No incidents reported.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019
Completed - The scheduled maintenance has been completed.
Sep 17, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 AEST
Scheduled - Our engineers will be performing infrastructure maintenance.

Upon commencement, your POS may show as offline and Back Office will be unavailable for up to 5 minutes during the maintenance window. Customers will still be able to trade during this time with data being stored locally until your POS comes back online, our guide for trading while offline can be reviewed here: https://support.kounta.com/hc/en-us/articles/208864028-Working-around-an-Internet-or-Service-Outage

For any questions or assistance during this time you can reach our support team via support@kounta.com or via the '?' shown on POS and the Login Screen.
Sep 16, 10:48 AEST
Sep 16, 2019
Completed - The scheduled maintenance has been completed.
Sep 16, 16:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 15:30 AEST
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 15:30 AEST on September 16th.
How: You can continue to sell on POS the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Bulk actions on customer records

BUG FIXES
- Duplicate wastage records on double tap
- Sales feed timeout with a large volume of customer records

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Sep 16, 10:24 AEST
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Completed - The scheduled maintenance has been completed.
Sep 10, 06:09 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:30 AEST
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 15:30 AEST on September 9th.
How: You can continue to sell on POS the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Launched a new 'Feature Feed' where you can discover the latest and greatest Kounta features: across POS, Insights, Purchase and all of our add-ons > https://www.kounta.com/feature-updates/

BUG FIXES
- Incorrect Behavior of On-Screen Keyboard When Used For Inputting Tag on Customer Details
- Westpac: Clicking "Cancel" on Refund declined modal does nothing

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Sep 9, 10:40 AEST