All Systems Operational
POS ? Operational
Back Office ? Operational
Standard Reporting Operational
Insights ? Operational
Purchase ? Operational
Produce ? Operational
API Operational
Ordering Integrations ? Operational
Lightspeed Payments Operational
Payment Integrations ? Operational
Accounting Integrations ? Operational
Support (Phone/Email/Live Chat) ? Operational
Online Ordering Operational
Lightspeedhq.com.au (Website) Operational
Lightspeed Bump Screen by Bump It Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023
Lightspeed POS - Updates & New Improvements 9.9.0
Completed - The scheduled maintenance has been completed.
May 29, 16:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 15:00 AEST
Scheduled - Another week, another update that'll make your business even more efficient.

When: 15:00 AEST on Monday, May 29th.
How: You can continue to sell on POS the whole way through. Then after this time, your POS will auto-update.

RESOLVED
- Surcharge values now display correctly for account sales paid with Lightspeed Payments.

IMPROVED
- Password security improvements.

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, the best bit, you each get $100!
See the 'Give & Get' offer tile on your Back Office dashboard for more details.
May 24, 15:29 AEST
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Scheduled Maintenance - Back Office Reports
Completed - The scheduled maintenance has been completed.
May 26, 03:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:00 AEST
Scheduled - We will be performing scheduled maintenance between 00:00 and 03:00 AEST on Friday, May 25.

Back Office reports will remain accessible, but may experience delayed data until maintenance is complete.

Lightspeed Insights reports will not be affected.

We'll provide an update once maintenance is complete.
May 25, 11:26 AEST
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Lightspeed Insights - Updates & New Improvements 3.4.3
Completed - The scheduled maintenance has been completed.
May 23, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 AEST
Scheduled - Another week, another Lightspeed update that'll make your business even more efficient.

When: 10:00 AEST on Tueday, May 23rd.
How: You can continue to use Lightspeed the whole way through. Then after this time, Lightspeed will auto-update.

IMPROVED
- Lightspeed Insights is now using Looker API 4.0

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, the best bit, you each get $100!
See the 'Give & Get' offer tile on your my.kounta.com dashboard for more details.
May 18, 11:44 AEST
May 22, 2023

No incidents reported.

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