All Systems Operational
POS ? Operational
Back Office ? Operational
Standard Reporting Operational
Insights ? Operational
Purchase ? Operational
Produce ? Operational
API Operational
Ordering Integrations ? Operational
Payment Integrations ? Operational
Accounting Integrations ? Operational
Support (Phone/Email/Live Chat) ? Operational
Online Ordering Operational
Lightspeedhq.com.au (Website) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our Accounting Integrations will be undergoing schedule maintenance.

During this time you might see a prompt to reconnect your integration, please don't attempt to reconnect, your configuration will correctly show after the update is released.

All of your data is safe and will export once sync's have resumed after the update.
Posted on Sep 1, 10:46 AEST
Another week, another update that'll make your business even more efficient.

When: 15:00 AEDT on October 25th.
How: You can continue to sell on POS the whole way through. Then after this time, your POS will auto-update.

IMPROVEMENTS
- We are beyond excited to announce a brand new feature called "Product Availability". You can now adjust both the availability of a product and set a limit for a product all via the POS! This is a great way to keep everyone on the floor up to date with what is truly available for customers.
- As part of this new feature release, we also now have a 'What's New' section available to our POS users. This will help keep all users of Lightspeed up to date with the latest and greatest, without interrupting service.
- You can now also choose to apply coursing to Pass Thru Orders that come in from an Online Ordering integration.


IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, the best bit, you each get $250!
See the 'Give & Get' offer tile on your my.kounta.com dashboard for more details.
Posted on Oct 12, 12:08 AEDT
Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 16:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:00 AEDT
Scheduled - Another week, another update that'll make your business even more efficient.

When: 15:00 AEDT on October 11th.
How: You can continue to sell on POS the whole way through. Then after this time, your POS will auto-update.

BUG FIXES
- We fixed an issue where the prompt to 'Dismiss uncalled Items" was not appearing.
- For our OpenTable integration users, we resolved a bug that caused problems when trying to split an order by price.


IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, the best bit, you each get $250!
See the 'Give & Get' offer tile on your my.kounta.com dashboard for more details.
Oct 7, 16:51 AEDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.