All Systems Operational
POS ? Operational
Back Office ? Operational
Standard Reporting Operational
Kounta Insights ? Operational
Kounta Purchase ? Operational
Kounta Produce ? Operational
API Operational
Ordering Integrations ? Operational
Payment Integrations ? Operational
Accounting Integrations ? Operational
Support (Phone/Email/Live Chat) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2020
Completed - The scheduled maintenance has been completed.
Apr 2, 11:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 10:00 AEDT on April 2nd.
How: You can continue to use Kounta the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Products made in batches in Produce can now be sent to your other Sites using Stock Transfers in Purchase

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Apr 2, 09:08 AEDT
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Completed - The scheduled maintenance has been completed.
Mar 26, 16:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:30 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 15:30 AEST on March 26th.
How: You can continue to sell on POS the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Swipe to delete line items on POS
- Promos can now be set to be triggered on specific Order Types
- Updated Order view on POS

BUG FIXES
- Liven Pay checkout fix for checked-in customers
- Missing Gift Card Top Up from reconciliation report
- Kounta Display "accepted payments" showing with no payments selected

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Mar 26, 14:30 AEDT
Completed - The scheduled maintenance has been completed.
Mar 26, 11:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:30 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 10:30 AEDT on March 26th.
How: You can continue to use Kounta the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- Recipes can now be created from Produce directly without having to change the product's inventory type to "Made here" or turn off the "I buy this" setting in Back Office.
- Only products with recipes will appear on the Recipes page.

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Mar 26, 08:14 AEDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020
Completed - The scheduled maintenance has been completed.
Mar 23, 11:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:30 AEDT
Scheduled - Another week, another Kounta update that'll make your business even more efficient.

When: 10:30 AEDT on March 23rd.
How: You can continue to use Kounta the whole way through. Then after this time, Kounta will auto-update.

IMPROVEMENTS
- We've simplified ordering for when you're on-the-go, making placing and receiving purchase orders on your mobile more efficient than ever!
- If a product has a purchasing format, this will be the only option available when creating a purchase order, reducing the risk of staff errors.

IN CASE YOU MISSED IT
- Love Kounta? It's now even easier to share Kounta with your friends, the best bit - You both get $100 each! See the 'Get & Give' offer tile on your my.kounta.com dashboard for more details.
- Check out all the latest and greatest Kounta feature releases in our new 'Feature Feed' - over at > https://www.kounta.com/feature-updates/
Mar 20, 15:16 AEDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.