Lightspeed Restaurant POS (O) Status - Service Disruption

Service Disruption - Loading into the POS

Incident Report for Lightspeed Restaurant POS (O)

Resolved

This incident has been resolved.

Posted Oct 30, 2019 - 08:21 AEDT

Investigating

We have received reports that a segment of customers are unable to load the POS.

You should be able to get to the POS by selecting 'Log in to Back Office' and entering your Kounta login details.

Once you are in Back Office, selecting 'POS' in the top right-hand corner and then selecting your register will get you to the POS.

If you are still experiencing issues, you can reach our Support Team using the '?' in the bottom left of Kounta

Posted Oct 30, 2019 - 08:00 AEDT

This incident affected: POS.