Lightspeed Restaurant POS (O) Status - Service Disruption

Service Disruption - Kounta Connectivity

Incident Report for Lightspeed Restaurant POS (O)

Resolved

This incident has been resolved.

Posted Dec 13, 2018 - 10:54 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2018 - 10:39 AEDT

Investigating

Please note, our team are currently investigating an issue with accessing Kounta for a subset of customers.

Some users may see the POS as offline and will not be able to reach my.kounta.com or experience slowness, our team expect to have this resolved ASAP.

For any Kounta support during this time, you can reach our support team by selecting the '?' anywhere in Kounta.

Posted Dec 13, 2018 - 10:35 AEDT

This incident affected: POS and Back Office.